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Official Privacy Policy

Privacy Policy Horebet – Our Commitment to Protecting the Personal Data of Malaysia Members

At Horebet, your privacy is more than a legal obligation — it is a trust we take seriously. This document clearly explains how we collect, use, store, and protect your personal information as a platform member.

Last Updated
1 January 2026
256-bit SSL encryption for all data
Data is not sold or shared with advertisers
Your right to access, amend & delete your data
Compliance with the Personal Data Protection Act 2010
All transactions in Malaysian Ringgit (MYR)

Horebet's Six Pillars of Privacy Protection

The principles that guide how we manage the personal data of every Malaysian member

Top-Level Data Encryption

All personal information and financial transactions at Horebet are protected using 256-bit SSL encryption — the same standard used by major Malaysian banking institutions such as Maybank and CIMB.

Full Control in Your Hands

Horebet members have the right to access, amend, transfer, or delete their personal data at any time. We believe you deserve to know and control the information you share with us.

No Sale of Data to Third Parties

Horebet does not sell, rent, or commercialise members' personal data to any third party for advertising or marketing purposes. Your data belongs to you – not to us as a business asset.

Malaysian Legal Compliance

The Horebet Privacy Policy is drafted in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We take this legal responsibility seriously and ensure consistent adherence to its requirements.

Secure Data Storage

Horebet member data is stored on servers protected by strict physical and digital access controls. Access to sensitive data is restricted to staff who genuinely require it for operational purposes.

Prompt Breach Notification

In the event of any data breach involving member information, Horebet is committed to notifying affected members within the timeframe required under applicable Malaysian law.

Important Notice: This Privacy Policy is effective from 1 January 2026. By using the Horebet platform, you agree to the data processing practices described here. Please review this page periodically, as we may update it from time to time to reflect changes in our services or applicable legal requirements.

Introduction & Scope of This Privacy Policy

Welcome to the Privacy Policy page Horebet. We understand that when you register to play on our platform, you are entrusting us with sensitive personal information. That trust is not something we take lightly. This document is an honest and transparent account of how we manage your data.

This Privacy Policy applies to all users of the platform Horebet who access our website via computer, mobile phone, tablet, or any other device. It covers all services we offer – from account registration and deposits via Touch 'n Go or GrabPay, to slots and baccarat, live sports betting, and e-sports.

Horebet is the data controller responsible for all personal information collected through our platform. We operate in accordance with internationally recognised data protection principles and in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary framework for protecting individual privacy in this country.

horebet Privacy Principles

We only collect data that is genuinely necessary. We use it solely for the stated purposes. We do not sell it. And we protect it as though it were our own.

Types of Personal Data We Collect

Horebet collects various types of personal information depending on how you interact with our platform. Below is a detailed breakdown of the data we collect and why it is needed:

Data you provide directly:

  • Identity information – full name, date of birth, MyKad or passport number (for KYC purposes)
  • Contact information – email address, Malaysian phone number, and residential address
  • Account information – username, password (stored in encrypted form), and account preferences
  • Financial information – e-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), Malaysian bank account numbers, and records of deposit and withdrawal transactions in MYR

Automatically collected data:

  • Technical data – IP address, device type, operating system, web browser version
  • Usage data – pages visited, games played, session duration, and betting history
  • Location data – approximate location based on IP address for security and eligibility verification purposes
  • Cookie data – information stored through cookies and similar tracking technologies (described further in Section 6)
Data Category Specific Examples Requirements
Identity Full name, MyKad, date of birth Mandatory
Contact Email, Malaysian phone number Mandatory
Financial TNG/GrabPay e-wallet, FPX/DuitNow account Mandatory
Technical IP address, device type, browser Automatic
Usage Gaming records, betting records Automatic
Marketing Communication preferences, promotional responses Preferences

How We Use Your Personal Data

Horebet uses personal data collected solely for legitimate and specific purposes. We do not use your data for anything unrelated to the services you use. Below is a detailed breakdown of each data usage purpose:

Account Operations and Services: Your identity and contact data is used to create and manage your account Horebet yours, processing deposits via Touch 'n Go, FPX, DuitNow, GrabPay, Boost, or ShopeePay, processing withdrawal of winnings to your Malaysian bank account or e-wallet, and providing access to all games and services on the platform.

Security & Fraud Prevention: Technical and usage data is used to monitor suspicious activity, prevent fraud, identify unauthorised access attempts, and maintain the integrity of gameplay. This includes verifying that each account is used by a single individual and that the minimum age requirement of 18 years is observed.

Legal and Regulatory Compliance: Horebet uses your data to fulfil legal obligations including the requirements of Malaysia's Personal Data Protection Act 2010, Know Your Customer (KYC) procedures, anti-money laundering measures, and other reporting obligations.

Service Improvements: Anonymised usage data is used to understand how members interact with the platform, identify technical issues, improve the user interface, and develop useful new features. This data is analysed in aggregate without identifying any specific individual.

Communications: Your contact information is used to send important account notifications (such as deposit confirmations and security alerts), updates to our terms and policies, and – only with your consent – promotions and new bonus offers from Horebet. You may withdraw your consent to marketing communications at any time through your account settings.

Legal Basis for Processing

Every use of your data at Horebet has a clear legal basis: whether for the performance of a contract (services you requested), legal obligations (PDPA compliance and other requirements), legitimate interests (security and fraud prevention), or your consent (marketing communications).

Sharing Data with Third Parties

Horebet does not sell, rent, or commercialise members' personal data to any third party for their own marketing or commercial purposes. This is an absolute, unwavering commitment.

However, there are limited circumstances where we need to share data with certain third parties in order for our platform to function and deliver services to you:

  • Payment providers – To process deposits and withdrawals, the required transaction information is shared with providers such as FPX, DuitNow, and relevant e-wallet providers. This data is limited strictly to what is necessary for the transaction.
  • Gaming software providers – Live casino game studios and slots providers require minimal session data to run games. No full identity information is shared — only an anonymised session ID.
  • IT service providers – Companies that help operate our technical infrastructure (server hosting, cybersecurity) have limited access to the data needed to carry out their functions and are bound by strict confidentiality agreements.
  • Legal requirements – In cases where Malaysian law or a valid court order requires the disclosure of data, Horebet will comply with such requirements. We will notify you of any such disclosure unless prohibited by law.

All third parties we work with are required to meet data protection standards that are equivalent to or exceed those we uphold ourselves at Horebet. They are not permitted to use shared data for any purpose other than those specified.

What We Do Not Do

Horebet does not sell your data to advertisers. We do not share member lists with third parties for direct marketing purposes. We do not use your data to build profiles that are sold to other companies. This is not rhetoric – it is a policy enforced at the operational level.

Horebet Data Security Measures

Protecting members' personal data is a serious technical and operational priority at Horebet. We continuously invest in security infrastructure to ensure your data remains protected against both internal and external threats.

Technical security measures we employ:

  • 256-bit SSL Encryption – All communications between your browser or app and Horebet's servers are encrypted using the latest TLS/SSL protocols. This means data in transit cannot be read by third parties, even if intercepted.
  • Two-Factor Authentication (2FA) – An additional security layer that requires a second form of verification (typically via SMS to your Malaysian phone number) when logging in from a new device or completing high-value transactions.
  • Data encryption at rest – Sensitive data such as financial information is encrypted not only during transmission but also when stored in our database.
  • Tiered access controls – Only staff who genuinely require access to specific data to carry out their duties are granted access. Access is continuously audited and monitored.
  • Real-time threat monitoring – Our security systems continuously monitor traffic and account activity to detect suspicious patterns and respond promptly.

Even though Horebet takes every reasonable step to protect your data; however, no security system can be guaranteed to be 100% impenetrable. We therefore also encourage you to safeguard your account by using a strong password, keeping your login credentials private, and contacting us immediately if you suspect unauthorised access to your account.

In the event of a security breach involving your personal data, Horebet committed to notifying you and the relevant authorities within the timeframe required under applicable Malaysian law.

Cookies, Sessions & Tracking Technologies

Platform Horebet uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. This section explains what cookies are, the types of cookies we use, and your options regarding cookies.

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, maintain your login session, and deliver a smoother experience. Cookies do not carry viruses or malicious software.

Types of cookies used by Horebet:

  • Essential Cookies – Required for core platform functions such as maintaining login sessions, account security, and transaction processing. These cookies cannot be disabled as they are fundamental to platform operations.
  • Performance Cookies – Collects information on how you use the platform (which pages you visit, how long you spend, where you came from) to help us improve the user experience. All such data is aggregated and does not identify individuals.
  • Functional Cookies – Remembering your preferences such as language, display settings, and other customisations to deliver a more personalised experience on the Horebet platform.
  • Session Cookies – Temporary cookies that are automatically deleted when you close your browser. Used to maintain session security while you play or carry out transactions.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform. Horebet. For more information on how to manage cookies in your browser, please refer to your browser's documentation.

Your Privacy Rights as a Horebet Member

Under Malaysia's Personal Data Protection Act 2010 and the privacy principles we uphold, you as a member Horebet have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within a reasonable time upon receiving your request.

Right to Rectification

If any personal data we hold is inaccurate or incomplete, you have the right to request a correction. You can update much of your personal information directly through your Horebet account settings.

Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. Please note that this may require the closure of your account, and there are limits to deletion requests where a legal obligation to retain data exists.

Right to Data Portability

You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer that data to another data controller where applicable.

Right to Object

You have the right to object to the processing of your personal data for specific purposes, particularly for direct marketing. Opting out of marketing communications can be done easily via your account settings or the unsubscribe link in our emails.

Right to Restriction of Processing

In certain circumstances, you have the right to request that the processing of your data be temporarily restricted — for example, while we verify the accuracy of disputed data.

To exercise any of the rights above, please contact the privacy team Horebet via email at support@horebet.click, stating the right you wish to exercise and the details required to verify your identity. We will endeavour to respond to your request within 30 business days.

Data Retention and Deletion

Horebet retains your personal data only for as long as it is needed for the purpose for which it was collected, or as required under applicable Malaysian law. We do not keep data longer than necessary.

Below are the retention period guidelines for key data categories:

  • Active account data – Retained for as long as your account remains active on Horebet. Following account closure, basic data is kept for the period required by law for audit and compliance purposes.
  • Financial transaction records – Retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements. This covers records of deposits and withdrawals in MYR across all payment methods.
  • Security logs – Retained for 12 months for security investigation and fraud prevention purposes, then deleted or anonymised.
  • Game record data – Retained for 12 months for dispute resolution purposes, then anonymised for analytical use.
  • Customer support communications – Retained for 2 years to serve as a reference in the event of any follow-up or dispute relating to the same matter.

Once the retention period has ended, Horebet will securely delete or anonymise your data using methods that ensure it cannot be recovered or re-linked to your identity.

Inactive Account Data

Accounts inactive for 12 months may be subject to a review process. Personal data associated with inactive accounts will be managed in accordance with applicable legal obligations. Members will be notified via their registered email before any action is taken on their data.

Children's Privacy and Age Restrictions

Platform Horebet is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors and will not provide services to them under any circumstances.

During the registration process, prospective members must confirm that they are at least 18 years of age. Horebet reserves the right to request proof of age at any time, including a copy of a valid MyKad or Malaysian passport. Any account suspected of belonging to a minor will be suspended immediately pending the outcome of an investigation.

Should we discover that we have unknowingly collected personal data from a minor, we will take immediate steps to delete that data, close the account in question, and forfeit any funds held in that account in accordance with our policy.

Parents or guardians who believe their underage child has registered an account at Horebet encouraged to contact our support team immediately at support@horebet.click. We will respond promptly and responsibly.

Contact Us About Your Data Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how Horebet manage your personal data, we strongly encourage you to reach out to us. Our privacy team is ready to assist you professionally and in complete confidence.

How to reach us regarding privacy:

  • Email: support@horebet.click – for privacy requests relating to your data, please include "Data Privacy Request" in the subject line
  • Live Chat: Available on the Horebet platform, 24 hours a day, 7 days a week – for general privacy enquiries
  • Language of Service: Bahasa Melayu and English

For requests related to your privacy rights (access, correction, deletion, and others), we require adequate identity verification before processing your request to protect the security of your data. Our team will inform you of the information needed for verification when you contact us.

Horebet committed to handling all privacy-related enquiries and requests with seriousness, professionalism, and in a timely manner. We regard the trust you place in us as something to be continually earned and respected – not merely a box to tick on paper.

This Privacy Policy will be updated from time to time to reflect changes in our practices or applicable legal requirements. You will be notified of significant changes via your registered email or in-account notification. Horebet before those changes take effect.

Thank You for Your Trust

Your privacy is a responsibility we take seriously. Every policy described in this document is more than just text – it reflects the actual practices followed by every member of the Horebet team in their day-to-day work. We are grateful for the trust you have placed in us.

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